FAQ

Late spring through early fall is busiest, especially around Naval Academy graduation and the start of the summer season. If you can move between October and March, you’ll find more flexible scheduling and often lower rates. That said, we stay busy year-round and always recommend booking as early as you can.

You don’t have to stand over our shoulders the whole time, but we do ask that someone over 18 is available to walk through the home at the start and end. That way you can point out any special-handling items and do a final walkthrough before we leave.

We lay down heavy-duty floor runners on hardwood, tile, and even carpet. Our crews also use corner guards on door frames and stair railings. For apartments with tight elevators and hallways, we add extra padding and go slowly to avoid any scrapes.

Many Annapolis condos and high-rises require elevator reservations and proof of insurance. Just let us know your building’s rules when you book — we’ll provide any certificates your HOA needs and coordinate the time slot so there are no delays on moving day.

Absolutely. We offer smaller crews and shorter minimums for partial loads — a sofa and dining table, a pool table, a piano, or gym equipment. Call us and we’ll price it like a small move, not a full house relocation.

We handle moves to all 48 contiguous states from Annapolis. Whether you’re heading to New York, Florida, Texas, or California, we provide a dedicated move coordinator, GPS tracking, and scheduled delivery windows. We don’t sub out your move to unknown third parties.

Basic padding, shrink wrap, and packing tape come standard on every full-service move. If you want boxes — wardrobe boxes, dish barrels, mirror cartons — we sell them at cost, and you only pay for what you actually use. Leftover boxes in good condition can be returned for a refund.

No problem — we can store your belongings in our climate-controlled partner facility for a daily or weekly rate. When you’re ready to move in, we’ll schedule delivery at your convenience. Just give us at least 48 hours’ notice.

Yes, for safety and legal reasons: hazardous chemicals, propane tanks, gasoline, paints, pesticides, live plants, perishable food, and ammunition or firearms. If you’re unsure about an item, just ask your coordinator before packing day.

We hydrate crews and take more frequent breaks when it’s hot. For snow or ice, we salt walkways, wear non-slip footwear, and move more slowly to keep everyone safe. Your belongings stay protected either way — we just build in a little extra time for weather.

Yes. Our full-service option includes unpacking and even basic trash and box removal. We’ll place items in the rooms you want, remove wrapping materials, and break down empty boxes. It’s a huge time-saver if you’re moving with kids or a tight work schedule.

We quote based on what we see during your in-home estimate. If there are three flights of stairs or a 200-foot walk from the truck, that’s factored into your price upfront. You’ll never see an extra “stair fee” after the fact.

For lightweight items like clothes and linens, you can leave them inside. But we ask that you remove heavy items like books, tools, or canned goods — those can make dressers too heavy to move safely and can damage the furniture.

For a rough estimate, we can give you a ballpark over the phone in about five minutes. For a binding written quote, we’ll schedule a quick in-home visit or a video walkthrough — usually within 24 to 48 hours. The video estimate is just as accurate and works well for busy schedules.

We actually show up on time, communicate clearly, and don’t play games with pricing. Our crews are employees, not day laborers — they’re trained, background-checked, and treated well. That means you get consistency, not a random crew every time. And if anything goes wrong, we fix it. No runaround.