Last updated: April 13, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website at https://annapolisbesttwinsmovers.net (the “Site”) and the moving and related services (the “Services”) provided by Annapolis Best Twins Movers (“we”, “our”, or “us”). By accessing the Site or using any of our Services, you agree to be bound by these Terms.
1. Using the Site
You must be at least 18 years old and legally capable of entering into binding agreements to use the Site or our Services.
When requesting quotes, scheduling moves, or filling out any forms, you agree to provide truthful, up-to-date, and complete information. You are responsible for safeguarding any account details associated with you and for any activity conducted under your name or contact information.
We reserve the right to decline service, suspend your access, or cancel any booking at our sole discretion if we suspect a violation of these Terms or any misuse of the Site or Services.
2. Quotes, Estimates, and Bookings
Any quote or estimate provided by Annapolis Best Twins Movers is based on the information you share with us — including your inventory, property access, distances, and any special needs.
Quotes are not final and may be revised if the actual moving conditions differ from what was originally described. The final price will reflect the services actually performed.
A deposit or payment authorization may be required to confirm a booking. Specific payment terms, cancellation rules, and conditions will be detailed in your confirmation or a separate written agreement. You are responsible for reviewing all information in your estimate and confirmation carefully and notifying us promptly of any mistakes or changes.
3. Your Responsibilities as a Customer
You agree to:
- Have your belongings properly packed and ready for transport, unless packing services are explicitly included in your booking.
- Provide clear, safe access to both origin and destination locations, including elevators, parking, stairways, and any required building permissions or approvals.
- Tell us in advance about any fragile, valuable, oversized, or special-handling items.
- Follow all applicable laws, regulations, and building rules related to your move.
- Confirm that you either own the goods being moved or have full legal authorization from the owner to arrange for their transportation.
4. Prohibited and Excluded Items
We reserve the right to refuse to transport certain items, including but not limited to:
- Hazardous, flammable, explosive, or chemical materials
- Illegal substances or any items prohibited by law
- Perishable foods, live animals, or plants (unless explicitly agreed to in writing beforehand)
If prohibited items are included without our prior knowledge, you will be fully responsible for any resulting damages, fines, or penalties.
5. Payment Terms
Payment terms are specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is generally required prior to the move, with the remaining balance due upon completion of services.
We may add charges for any services or conditions not included in the original quote — such as extra labor, additional stops, waiting time, long carries, stair carries, or changes to your inventory.
If payment is not received when due, we may charge late fees and, to the extent permitted by law, hold your goods until full payment is made.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice periods and fees outlined in your estimate, confirmation, or our cancellation policy.
Last-minute cancellations or changes may result in forfeiture of your deposit or additional charges to cover our incurred costs.
We may need to cancel or reschedule a move due to circumstances beyond our reasonable control — for example, severe weather, unsafe conditions, or mechanical issues. In such cases, we will notify you as soon as possible and work with you to find a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss or damage to your belongings is limited as permitted by applicable law and any specific terms in your estimate or bill of lading.
You must inspect your items upon delivery and note any visible damage on the delivery paperwork. For hidden damage discovered later, you must notify us in writing within the timeframe specified in your documentation.
Our liability may be further limited based on the valuation option you select. Additional protection options may be available for an extra fee. We are not liable for damage caused by events beyond our reasonable control — including acts of God, extreme weather, or pre-existing conditions in your belongings.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, consequential, special, or punitive damages — including loss of profits, data, or business opportunities.
- Our total aggregate liability under these Terms or for any Service shall not exceed the amount you actually paid to Annapolis Best Twins Movers for the specific move or service that gave rise to the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
9. Intellectual Property
All content on the Site https://annapolisbesttwinsmovers.net — including text, graphics, logos, images, and software — is the property of Annapolis Best Twins Movers or its licensors and is protected by intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.
10. Privacy
Your use of the Site and Services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. By using https://annapolisbesttwinsmovers.net, you acknowledge that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted according to the laws of the state where Annapolis Best Twins Movers primarily operates, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in our primary operating jurisdiction, and you consent to the personal jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. We will post the revised version on https://annapolisbesttwinsmovers.net with a new “Last updated” date. Your continued use of the Site or Services after the changes take effect means you accept the revised Terms.
13. How to Contact Us
If you have any questions about these Terms, please reach out to us:
- Through the contact form on https://annapolisbesttwinsmovers.net
- By phone:
- By email: [email protected]